Privacy Policy – Dudh Bahi

1. Scope and your responsibility

Dudh Bahi is a record-management tool. You decide what business, customer, and transaction information to enter. If you enter information about another person, you are responsible for having a lawful basis and any permission required to collect, use, back up, export, or share that information.

This policy applies to Dudh Bahi’s handling of information. Third-party services, including Google, Apple, Firebase, Google Drive, iCloud, Google Play, the App Store, and advertising providers, process information under their own privacy terms.

2. Information handled by Dudh Bahi

Information you provide

Account and profile details such as name, phone number, village or city, address, password-derived authentication information, and language or app preferences.
Customer records such as customer names, phone numbers, addresses, village or city, customer type, routes, balances, and status.
Business records such as milk quantities and rates, money transactions, bills, monthly summaries, edit history, default prices, and settlement information.
Support or account-deletion communications you choose to send.

Technical, account, and purchase information

Firebase user identifier, account identifier, device identifier and label, active or previous device status, timestamps, sign-in and OTP status, password-reset attempt information, backup metadata, and subscription status.
Google Play or App Store purchase and subscription information such as product, order, purchase token, entitlement status, and expiry. Payment-card details are handled by the applicable app store and are not stored by Dudh Bahi.
Device, network, advertising, consent, and diagnostic information that may be processed by integrated Google Mobile Ads or platform services.

3. Local records and backups

Your detailed customer, milk, money, route, bill, and ledger records are primarily stored in the app database on your device. Depending on your settings and platform, Android system backup may also back up eligible app data.

If you use backup or export features, a Dudh Bahi backup file can contain your profile, preferences, customer details, balances, routes, transactions, edit logs, bills, monthly data, device and backup metadata. You may save it locally or to a cloud account such as Google Drive or iCloud. Cloud files are stored in and governed by the account and provider you select. Dudh Bahi may store limited backup metadata in Firebase, such as backup identifiers, provider, filename, size, timestamps, device information, record counts, and cloud file references.

Backup warning: no storage or backup method is guaranteed. You are responsible for checking that backups complete, keeping access to your cloud account and exported files, and maintaining independent copies of important records.

4. How information is used

Provide record keeping, billing, routing, backup, restore, export, and device-switch features.
Create and authenticate accounts, send or verify OTPs, reset passwords, and prevent abuse.
Validate subscriptions, purchases, entitlements, and active-device limits.
Display and manage advertising for eligible users.
Maintain service reliability, investigate errors, prevent fraud, enforce our Terms, comply with law, and respond to support or deletion requests.

5. Service providers and disclosures

Information may be processed by service providers only as needed for their function, including Google Firebase services (Authentication, Firestore, Cloud Functions, and Remote Config), Google Play services and Billing, Google Mobile Ads/AdMob, Google Drive, Apple services and iCloud, and OTP or communications providers used to deliver authentication messages.

We may also disclose information when reasonably necessary to comply with law, protect users or the service, investigate fraud or security issues, or complete a business transfer subject to applicable legal safeguards. We do not sell the customer and transaction records you enter into Dudh Bahi.

6. Advertising and consent

The free version may display ads through Google Mobile Ads. Advertising providers may process advertising identifiers, IP address, device information, approximate location inferred from IP, ad interactions, and consent choices to deliver, measure, limit, or personalize ads as permitted by your region and settings. Where required, Dudh Bahi or its provider will request consent. You may revisit available choices through the app’s privacy or consent controls or your device settings.

7. Legal bases and retention

Where a legal basis is required, processing is based on performance of the service you request, your consent, legitimate interests such as security and fraud prevention, and compliance with legal obligations.

Local records remain until you delete them, clear app data, uninstall the app, restore a replacement database, or use an available deletion function. Cloud backup files remain until you remove them from the relevant cloud account or provider retention removes them. Account and Firebase records are retained while your account is active and then deleted or de-identified after a valid deletion request, except for limited records retained when reasonably necessary for fraud prevention, dispute resolution, tax, accounting, purchase verification, or legal compliance. App-store purchase records may be retained independently by Google or Apple.

8. Security

We use reasonable technical and organizational measures appropriate to the nature of the service, such as platform authentication, access controls, and secure transport provided by our service providers. However, no application, device, transmission, database, or cloud-storage system can be guaranteed completely secure or continuously available. You are responsible for protecting your device, passwords, OTPs, cloud accounts, exported files, and backups, and for limiting access to sensitive business and customer information.

To the fullest extent allowed by applicable law, Dudh Bahi does not guarantee that information will never be lost, corrupted, accessed without authorization, or become unavailable. Nothing in this policy excludes obligations or liability that cannot lawfully be excluded.

9. Your choices and rights

Depending on applicable law, you may request access, correction, export, restriction, objection, withdrawal of consent, or deletion of personal information. You can edit many records in the app, manage cloud files through your chosen provider, adjust permissions through device settings, and request account deletion using the page below.

Request deletion of your Dudh Bahi account and associated data.

Withdrawing consent does not affect processing already lawfully completed. Some features may not work without information they require.

10. Children

Dudh Bahi is a business record-management application and is not directed to children. You must meet the minimum age required to consent to digital services in your location, or use Dudh Bahi only with authorization from a parent or legal guardian. Do not enter children’s personal information unless you are legally permitted to do so.

11. International processing and policy changes

Service providers may process information in countries other than your own, subject to their safeguards and applicable law. We may update this policy when the app, providers, or legal requirements change. The updated date will appear above; material changes may also be communicated in the app or store listing.

12. Contact

Questions, privacy requests, and complaints can be sent to gaganjatana21@gmail.com. Operator: Gagandeep Singh.